Manager

Naperville, Illinois, United States

Description

BALL FACTORY Indoor Playground in Naperville, is designed for children under 12 to play under parental/guardian supervision. We offer children a safe, clean, and fun indoor play space with an on-site cafe.

In addition, parents host birthday parties, meet with existing playgroups and make new friends.

In this customer service position, the Manager will provide courteous, friendly, and professional assistance to customers over the phone and in person. The Manager will work closely with the Operations Manager & Event Manager to ensure all aspects of the business are running smoothly. You must be attentive to guest needs, ensuring that any views, recommendations or complaints are brought to the attention of the General Managers and dealt with promptly and efficiently to the mutual satisfaction of the customer and the company. The Manager will ensure the very highest operational standards are upheld with regards to cleanliness, facilities, staff, safety, and service at all times.

In order to be considered for this position, candidates will need to meet the following requirements:

Requirements

ESSENTIAL

DESIRABLE

Benefits

BENEFITS

We want you to enjoy your job. As such, we offer competitive compensation, unlimited play for immediate family, great employee discounts, incentive programs.

It ALL starts with YOU!

WE LOOK FORWARD TO MEETING YOU!

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